Store and manage all your business contacts in one place. All relationships, not just customers. Manage contacts, leads, customers, vendors and more.
Create the teams you need, assign leads and opportunities, control user access and gain useful insights with our meaningful reports.
Connect in real time with customers and prospects, across all channels. From email to phone, live chat, and even social media.
Bring all your channels together in an organized timeline, and reach out to every prospect.
See your emails organized according to the CRM pipeline, and respond to the customers who matter most with Zoho SalesInbox.
Click to connect. Contact customers over the phone inside CRM, with a single click.
Understand what people are saying about your brand, and capture leads from social media into your CRM.
Turn visitors into converts. Initiate a live chat with website viewers to find out where they're coming from, what they're looking for etc.
Let your customers, vendors and partners access their past purchases and invoices through distinct portals .
Get started with just a click of a button. Enjoy instant implementation.Access your system anytime, anywhere.
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Adapting to your ever changing business needs. Available on your laptop, tablet and mobile.
System protection is handled for you externally, by industry experts, making data security worry free
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Track bids, deals, proposals and other opportunities. See where your future income is coming from. Create reports and gain insight on your sales pipeline.Get a complete summary of your opportunities with our sales dashboard, including potential values, where they are in your pipeline, and what needs to be done next.
CRM provides you with all the tools you need and leads your business to success. You can say goodby to your BI and IT consultants or other service providers. We are investing a lot of efforts to provide business owners with all the data they need, corporated in our CRM. No 3rd party assistance is needed!
CRM software is designed to help businesses meet the overall goals of customer relationship management (see Webopedia's CRM definition). Today's CRM software is highly scalable and customizable, allowing businesses to gain actionable customer insights with a back-end analytical engine, view business opportunities with predictive analytics, streamline operations and personalize customer service based on the customer's known history and prior interactions with your business.
Grow your business faster by building lasting relationships with your customers, through every step of the customer journey.
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